Payment & Shipping

Payment

1. You can pay by using E-banking (Paysera)

Paysera is an electronic payment system that combines different payment methods: via the Paysera system, electronic banking or payment cards. Paysera offers a free multi-currency account, which takes just a few minutes to open and top up. Also fast and secure online payments, for which the buyer receives a refund of part of the amount spent. Paysera also provides access to a convenient mobile wallet that further facilitates payments both online and in physical locations. Pay through Paysera – it’s fast, modern and useful. For each payment, the buyer returns to the Paysera account up to 1% of the amount paid for the goods or services.

„Danske Bank A/S“ Lietuvos filialas, AS Luminor („DNB“) bankas, AS Citadele bankas, AS Luminor („Nordea“) bankas, AB SEB bankas, AB bankas „Swedbank“, AB Šiaulių bankas, UAB Medicinos bankas, Lietuvos kredito unijos, MoQ, Paysera sąskaita, Kreditinės kortelės

 

Delivery

1.1. Seller aims to give courier particular goods ordered by the Buyer within 2 working days after the payment for the goods.
1.2. The courier delivers goods to the address of the Buyer in:
1.2.1. 1-2 working days in Lithuania;
1.2.2. For other countries contact by phone or e-mail;
1.3. If you can not find your country, please contact us by e-mail or phone and we will find you the most convenient method of delivery.

Returns

2.1. Goods purchased directly from www.balticstraw.com can be returned within 15 days of delivery.
2.2. Return are eligible only when product package are unopened.
2.3. Goods must be return in original package.
2.4. Buyer’s refund might be fulfilled in 5 working days after goods were returned to the Seller and the Seller confirmed that the goods are accepted as returned. Delivery fee is non refundable.
2.5. If you wish to return an item for exchange or refund, we suggest you do so through a secure and insured delivery service (like Venipak, UPS, DHL, DPD etc). We do not accept liability for non-received items. Returning fees are payed by Buyer.
2.6. Typically, a return request will be processed within 48 hours of receipt.
2.7. Adress for returns: Labdarių g. 7, LT-01120 Vilnius.

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